Which of the following is a characteristic of a good server?

Prepare effectively for the Chesapeake Inn Server Test with targeted questions, detailed explanations, and study resources. Excel in your exam!

The characteristic of a good server is effective communication, attention to detail, and strong multitasking skills. These qualities are essential in providing excellent customer service in a dining environment. Effective communication allows the server to accurately take orders, convey information about menu items, and engage with guests, ensuring a pleasant dining experience. Attention to detail is crucial for remembering specific requests from guests, noting any allergies, and serving food and drinks accurately. Strong multitasking skills enable servers to manage multiple tables, prioritize tasks, and provide timely service, all while maintaining a positive demeanor.

In contrast, the ability to memorize the entire menu without aids is undoubtedly helpful, but it is not the sole measure of a good server. Focusing only on serving food and drinks neglects the importance of guest interaction and building rapport, which enhances the dining experience. Similarly, keeping interactions with guests to a minimum can lead to a lack of engagement and satisfaction, which is counterproductive in the service industry where personalized service is key to customer loyalty and repeat business.

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