Where should lost credit cards be directed?

Lost credit cards should always be directed to the manager. This practice is rooted in ensuring accountability and security within the establishment. The manager is typically trained to handle sensitive situations such as lost credit cards, as they are responsible for the overall operation of the restaurant and have the authority to manage customer issues effectively.

Involving the manager helps maintain a professional standard in addressing lost items and ensures that the guest's financial information is safeguarded in accordance with the establishment's policies and procedures. This procedure helps protect the restaurant from potential fraud and enhances guest trust in the establishment. Transferring the responsibility to a managerial level minimizes any risks associated with mishandling sensitive information and ensures that it is dealt with appropriately.