If something is broken or not working, who should you inform?

Prepare effectively for the Chesapeake Inn Server Test with targeted questions, detailed explanations, and study resources. Excel in your exam!

Informing the manager when something is broken or not working is critical in a restaurant setting. The manager typically serves as the point of contact for operational issues. They have the authority to assess the situation, prioritize repairs, and contact the appropriate personnel, whether that might be maintenance crew or other staff members.

The manager also has a comprehensive knowledge of the restaurant's operations and can ensure that necessary actions are taken swiftly to minimize disruption. By keeping the manager in the loop, you facilitate a coordinated response to the issue, ensuring that it gets the immediate attention it requires to keep service running smoothly.

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