If a guest requests a cocktail that is not on the menu, what is your best course of action?

If a guest requests a cocktail that is not on the menu, using the available ingredients to make it is the most appropriate action because it shows attentiveness to the customer's desires and enhances their overall dining experience. Guests often appreciate when servers take the initiative to accommodate their requests, especially when it involves a favorite drink that may not be explicitly listed.

Making the cocktail, when possible, also demonstrates your knowledge of mixology and affirms the establishment's commitment to customer satisfaction. It allows the guest to enjoy a personalized experience and can potentially showcase your skills as a server.

While offering something else, politely declining, or suggesting modifications may be suitable in certain scenarios, they do not fulfill the guest's request as directly and may leave them feeling disappointed. Meeting the guest's request reflects positively on the service provided and can lead to a more favorable dining experience.