If a drink needs to be remade, what steps should be taken?

When a drink needs to be remade, the appropriate action involves re-entering the order into the system. This ensures that the bar is aware of the new request and can prepare it properly. By re-ringing the drink, you provide the bartender with the correct details, including any modifications or specifications needed for the remake, which enhances communication and reduces the chance of further mistakes. Additionally, voiding other drinks that were part of the original order helps maintain accurate inventory and minimizes confusion.

Taking the steps to re-enter the order also maintains a record of what was requested, allowing for better service continuity and accountability in the event that further adjustments need to be made or if follow-up questions arise regarding the order. This structured approach to handling errors ensures that customers receive the correct items promptly and demonstrates professionalism in service.