If a customer asks for recommendations for drinks and food, what is a good strategy for the server?

Prepare effectively for the Chesapeake Inn Server Test with targeted questions, detailed explanations, and study resources. Excel in your exam!

Recommending the most popular items or the most expensive item is an effective strategy because it demonstrates knowledge of the menu and enhances the dining experience for the customer. Popular items are generally favored by guests and have been well-received, leading to increased customer satisfaction. This not only assists the customer in making an informed decision but also reflects well on the server’s expertise. Additionally, suggesting higher-priced items can lead to an increased check total, benefiting the establishment. By focusing on quality and popularity, this approach fosters trust between the server and the customer, encouraging repeat visits and positive word-of-mouth. It aligns with the goal of providing excellent service while also contributing to the business’s success.

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