If a customer asks for recommendations for drinks and food, what is a good strategy for the server?

Recommending the most popular items or the most expensive item is a good strategy for several reasons. Popular items are generally well-liked by customers and have positive reviews, increasing the likelihood that the customer will enjoy their meal and have a great experience at the restaurant. When servers suggest dishes that are favorites among patrons, it shows they are knowledgeable about the menu and can help create a connection with customers through shared tastes.

Additionally, recommending more expensive items can contribute significantly to increasing the check total, which is often beneficial in a server's role, as tips are generally based on the total bill. However, this recommendation should be made with an understanding of the customer's preferences; it can demonstrate the server's experience and engagement with the dining experience rather than simply pushing for a higher sale. A personalized touch while suggesting these items—like briefly describing what makes them popular or unique—can enhance the overall dining experience for guests.