How should you approach a table that has been seated for a while without service?

Approaching a table that has been seated for a while without service requires a balance of professionalism and attentiveness. By introducing yourself, acknowledging the wait, and offering to take their orders, you demonstrate that you care about the guests' experience and recognize their needs. This approach helps to establish a positive rapport with the guests, showing that you are attentive and ready to assist them.

Starting with an introduction and acknowledging that they have been waiting communicates to the guests that you are aware of their situation and value their time. Offering to take their orders after this acknowledgment allows them to feel prioritized and ensures that you are engaging with them in a helpful manner. This kind of interaction can significantly enhance the dining experience and encourage repeat visits.

In contrast, the other approaches do not foster a positive experience. Rushing in without acknowledgment may come off as insincere or overly aggressive. Ignoring them until they call you is unprofessional and detrimental to their experience, as it can lead to frustration. Apologizing without offering assistance fails to address their immediate needs and may leave guests feeling neglected.