How do you properly handle cash transactions?

The correct approach to handling cash transactions involves accurately counting change. This step is essential for ensuring that the customer receives the correct amount back and fosters trust and reliability in the transaction process. When cash is handled properly, it minimizes errors and potential discrepancies, thereby enhancing the overall efficiency of cash management in a service environment.

In a customer-centric setting like the Chesapeake Inn, taking the time to count change accurately demonstrates professionalism and attention to detail. It also contributes to maintaining an accurate cash drawer balance, which is crucial for financial accountability at the end of a shift. This practice not only benefits the business by reducing losses but also improves customer experience by providing them with the right amount, avoiding confusion or dissatisfaction.

The other options would lead to inefficient cash handling practices or even potential issues. For instance, relying solely on smartphone apps overlooks traditional cash transactions, while ignoring cash handling procedures can lead to significant financial discrepancies. Storing cash outside of a money drawer poses security risks, increasing the chances of theft or loss. Therefore, focusing on accurately counting change is integral to maintaining proper cash management and customer service standards.