Before taking a customer’s order, what should you ensure?

Ensuring that you have a clear understanding of the customer's dietary restrictions and preferences is essential for providing excellent service. This practice demonstrates attentiveness and respect for the customer's health and personal choices. It allows you to make appropriate recommendations, enhancing the dining experience while also avoiding potential health risks for individuals with allergies or specific dietary needs.

Being aware of these preferences before taking the order not only helps in creating a positive experience but also builds trust between the server and the customer. It allows you to tailor your suggestions, making the menu more accessible and enjoyable for them. This approach reflects well on the service quality of the restaurant as it prioritizes the customer's well-being and satisfaction.